Refugee Women’s Alliance (ReWA) – Naturalization Case Manager, open until filled

Position: Naturalization Case Manager
Open to: All law students
Time commitment: 16 hours/week
Location: Seattle
Application Process: Apply online
Application Deadline: Open until filled

Refugee Women’s Alliance (ReWA) is a nationally recognized multiethnic nonprofit organization that provides award-winning services to refugee and immigrant women and their families in King and Snohomish Counties.

Naturalization Case Manager is responsible for identifying legal permanent residents (LPRs) who want to pursue US citizenship, assisting them with completing the necessary forms and connecting them with citizenship classes and other community resources they need to achieve their goal.


  1. Conduct outreach with: ReWA staff and clients, community providers and leaders; local libraries, ethnic community centers and houses of faith, apartment complexes where LPRs tend to reside.
  2. Conduct intake of client information and comprehensive assessment of clients’ naturalization goals, training needs and the need for other services to help clients achieve naturalization.
  3. Refer and/or enroll clients to Citizenship classes, ESL and other services, as appropriate.
  4. Under the supervision of staff attorney, assist clients in completing applications, waiver requests and other forms required for naturalization.
  5. Keep clients informed, via phone or in person, of the status of their application, after it has been submitted.
  6. Assist with interview preparation.
  7. Maintain client files and program data; Document client progress re: the naturalization process; Complete and submit all required paper work related to program reporting to the Education Director and Contract Assistant. Staff Attorney in a timely manner.
  8. Work with program staff to evaluate programs, identify needs, and implement new services.
  9. Participate in staff meetings and trainings.
  10. Other duties as assigned.


  • Associate’s degree in human services field and at least one year professional experience as a case manager in human services, or at least two years of experience as a case manager in human services.
  • Successful experience working with immigrants and refugees.
  • Proven ability to provide quality support services to clients.
  • Bilingual in Spanish.
  • Demonstrated ability expressing yourself effectively, both verbally and in writing, using the English language.
  • Excellent organizational and outreach & recruitment skills.
  • Ability to work independently and as part of a team.
  • Demonstrated computer skills including knowledge of Excel, word processing and email programs
  • Must have own transportation, a valid Washington state driver’s license, and ability to travel to multiple sites on a regular basis.
  • Willingness and ability to work flexible hours (including weekend and nights, when necessary).
  • Experience collecting data and writing reports.


  • Bachelor’s degree in human services